Quality Manager

Location Royal Leamington Spa, Warwickshire, England
Discipline: Lab
Salary: £Up to £51519 per annum + 10% retention bonus
Contact name: Nathan Mccarron

Job ref: QM1008_1628601270
Published: about 2 months ago
Startdate: ASAP

Opportunity to be made permanent

We're currently seeking Warwickshire-based Quality Managers experienced in ISO Quality Management Systems of operational laboratory environments to work within a state of the art, high output diagnostics laboratory environment as part of the UK's NHS Test and Trace programme.

As well as playing a vital role in supporting society's return to a more normal way of life by helping to break the chains of COVID-19 transmission, you will also gain invaluable experience and exposure to some of the country's most highly skilled individuals in the scientific community.

This represents a once in a lifetime opportunity to go above and beyond to support public health, while also extending your already accomplished technical skills and positioning your Scientific career for further success and growth.

Your responsibilities:
As a Quality Manager, you will be supporting the QA Manager in Accreditation and Quality Assurance matters at the laboratory. You will also work closely with teams to maintain all aspects of the QMS and support all Notified Bodies/UKAS client audits, while implementing a "right first time" culture throughout the site.

  • Work with other QA staff to provide all the support required by the Operations teams

  • Performed internal audits according to the provided schedule

  • Perform desk-based and on-site audits of sub-contractors and suppliers

  • Provide support to ensure timely release of results and audited reports to clinicians

  • Assist in training of personnel on all aspects related to the QMS

  • Support the collection and reporting of monthly Quality KPIs

  • Maintain thorough knowledge and understanding ISO 15189 requirements, regulatory expectations and guidance documents as these pertain to the work performed (desirable)

Your experience:

In order to be successful, you'll need the following skills and experience:


  • Significant experience of operating within ISO Quality Management Systems of operational laboratory environments

  • Experience in liaising with internal and external stakeholders on all areas of quality and compliance

  • Experience in conducting audits and hosting external auditors

  • Experience working within laboratory ISO accreditation ISO 9001 and experience or knowledge with laboratory settings of ISO 15189 or ISO 17025


  • A team player, with good analytical reasoning, customer focus, communication and change orientation in a fast-paced environment.

In addition, the following education and experience are also desirable but not mandatory:


  • Experience with 'Ideagen Qpulse' Quality Management System would be a preference

In return:

Flexible working options are available for this role - please speak to the team to learn more about how we can accommodate you. As well as a competitive rate of pay, you'll receive comprehensive training on relevant lab procedures and equipment.

This role will work on an 18-month contract with the opportunity to be made permanent.

You will also be joining a diverse and hugely welcoming team. Diversity at NHS Test and Trace is about reflecting the communities we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose.

Please be aware that BPSS (Baseline Personnel Security Standard) including a media check, is the required level of screening for all staff working at the Leamington Spa Laboratory.

If you're ready for a new challenge and want to be part of the team delivering this essential lab work, please apply today.

This job advertisement refers to an assignment with NHS Test and Trace. The Impellam Group is working in partnership with NHS Test and Trace so you will be employed on a fixed term employment basis with an Employing Agency within the Impellam Group and not directly employed by NHS Test and Trace. Employing Agencies belonging to the Impellam Group include SRG, Medacs, Lorien and Blue Arrow. Contractual employment terms and conditions will be set out by the Employing Agency.