Laboratory Technical Support Officer

Location Buckinghamshire
Discipline: Lab
Salary: £Up to £13.57 per hour
Contact name: Thandiwe Major

Job ref: MTK749_1617298595
Published: over 1 year ago
Startdate: ASAP

Fixed Term Contract

We're currently seeking Laboratory Technical Support Officer based in Milton Keynes to work within a state of the art, high output diagnostics laboratory environment as part of the UK's NHS Test and Trace programme.

As well as playing a vital role in supporting society's return to a more normal way of life by helping to break the chains of COVID-19 transmission, you will also gain invaluable experience in a fast-paced and dynamic laboratory environment.

This represents a once in a lifetime opportunity to go above and beyond to support public health, while also extending your already accomplished technical skills and positioning your Scientific career for further success and growth.

Your responsibilities:

As a Laboratory Technical Support Officer you will be responsible for maintaining laboratory instruments and equipment in order to deliver against the targets of all projects based at UK Biocentre. This is a key role within the laboratory and will involve liaising with Lab Operations Managers, Shift Managers and Section Leads to ensure the laboratory is always fully functional and can meet the throughput of the requirements of the projects.

Additionally, you will be working within the technical services team will need to communicate closely with the quality team to ensure the laboratory can meet the requirements of the ISO15189 Medical Laboratories standard, and with the IT team to ensure the instruments and equipment are fully supported.

As a Laboratory Technical Support Officer role will suit a proven team player, with experience working in a fast-paced laboratory environment who is keen to develop technical automation knowledge.

Your experience:

In order to be successful in the role of Laboratory Shift Manager, you'll need the following education, experience and skills:


  • BSc Honours degree in a biological science.


  • Excellent time management and prioritisation skills.
  • Understanding of laboratory equipment/instruments and how they function.
  • Experience of working successfully within a team.
  • Ability to manage own workload.
  • Ability to diagnose and troubleshoot equipment issues.
  • Ability to write and review SOPs.
  • Ability to implement a process.
  • Ability to resolve issues directly or determine correct escalation path if required.
  • Proven ability to communicate effectively with staff at all levels.
  • Pro-active attitude towards process improvement.
  • Previous experience of training in processes.
  • An adept learner who can 'hit the ground running'.

In addition, the following education and experience are also desirable but not mandatory:


  • Biological sciences BSc degree or higher (or equivalent)


  • Experience of equipment/instrument maintenance.

In return:

As well as a competitive rate of pay you'll receive comprehensive training on relevant lab procedures and equipment, with fantastic benefits. Please speak to our team to learn more.

This role will work on a shift pattern and will include day, evening and weekend shifts. Please speak to our team to learn more.

This is literally a once in a lifetime opportunity to join a team of highly skilled individuals, all focused on delivering the best possible outcome.

If you're ready for a new challenge and want to be part of the team delivering this essential lab work, please apply today.